FAQs
What makes CV App Store Apps better than other options?
Our Ethos…
We like to keep it simple – Our moto is to stick with the KISS theory.
IE: If Cabinet Vision software can do something well, why even create an app right..? We have found customer systems that run slowly because the development is stuck in the past, trying to support what an old version of CABINET VISION could do. As each new version of CABINET VISION is released our vendors test to see their packages are still required to do the stuff they do. Sometimes we edit how much the app does when features in a new version can take over some of the functionality. This way CABINET VISION can run as efficiently as possible on your system.
Examples where we may differ compared with older support models…
- We support the use of CABINET VISION connections on adjustable shelves
- We support the use of CABINET VISION connector hardware being applied to parts via the Assembly Construction
Take a look at our Auto-Shaped Parts for Corner 90 Cabinets App – Select rounded or scalloped default and Cabinet Vision connector hardware find the correct edge automatically.
Are the apps hard to install?
Nope
With some of the apps we provide a detailed guide on how to install them. Each app takes about 5 minutes to import and about 5 minutes for the post import clean up.
Will the apps set up ok in another version of Cabinet Vision?
In an earlier version…
No
In a later version…
Often they do. For example, our CV10 Apps all work in CV11. However, most of the apps have a new download for CV12 to match new construction features.
So moving forward, as each app is tested in a new version we will update the compatibility in each apps description.
What's the difference between Support, UCS, Material Manager Models, Library Parts and Basic package types?
Support
These packages contain items that may be required to support several other apps on the store. UCS and catalogs etc… We’ll include them on check out for free.
UCS
UCS packages are able to add intelligence to parts and assemblies.
Material Manager Models
Elite packages are designed to report all components (Like rail sets etc) and use models from the Material manager.
Library Parts
Older style packages report only a standard range of components and use Library Parts from the Vendor Catalog. This is how we did things before the advent of Cabinet Vision’s Material Manager in Version 9.
Basic
Basic packages don’t always report (some do) and don’t have models set up. They do drill everything for CNC. Their simple design help to keep your system running as fast as possible…
What happens when my app gets an update - Do I have to buy it again?
Most times, absolutely not…
No, you won’t usually have to buy it again. Once you buy a product, there is no end date for the download. In most cases you will keep access to subsequent versions of the package also.
However, if the hardware changes or the software changes drastically…
We may decide to set up similar hardware as a different product. A recent example of this the old Wingline. There is a new Wingline L product with push to open is a different product. Some apps may change radically to suit new versions, they may also be posted as a new app.
I'm using Solid Essential/Solid Standard. Do you have packages?
Solid Essential and Solid Standard – We no longer support these versions.
I'm upgrading to Solid Advanced. Will my packages from Solid Essential/Solid Standard still work?
It’s probably a good time to invest in a new database. Check out the database when installing your language file.
Terms of Sale
Purchasing Company…
Our apps are intended for use by the company purchasing the app. Giving the package away to your friends will mean our vendors no longer have the ability to support the app into future versions of Cabinet Vision, nor to get any feedback that could help improve the performance of the app.
Customisation…
For some companies we understand that customising the app might be neccessary. If you feel the app needs enhancement, we’re happy to take a look with you. Your ideas could be included in the app so you’re be able to get future updates without the need to “re-customise” things.
In short though, customisation of the apps is not recommended and responsibility ultimately falls on your company for future updates.
Future App Updates…
Where possible this will be available free, however some updates may be charged for.
When a new version of CABINET VISION has features that the app was originally designed to do, the app may be retired. In this instance the app will state that in the description. We recommend you look at turning off apps that have been retired…
One example we have: The UCS that half checked shelves and dividers to make a wine rack. A better, more flexible solution is the use of ‘Shoe Cubbies’ instead.